In order for me to remotely control your computer, for diagnosis or fixing purposes, please follow these instructions...
Firstly, best to create a new user for me to log in as - this ensures your privacy after the work is finished.
- Open System Preferences (under Apple menu) and click Accounts.
- Click the lock on the bottom left and enter your admin user password.
- Click the "+" to add a new user...
- Name: redpaw,
- Short Name: redpaw,
- Password: redpaw (all lower case)
- Click Show All button, and click Sharing.
- Switch ON... Remote Login & Apple Remote Desktop...
- With Apple Remote Desktop selected, click Access Privileges button.
- Ensure redpaw user is ticked and all options to right are enabled...
Finally, you just need to give me your IP address...
- Click Show All button (for System Prefs) again, and click Network icon. Report the IP address shown in the top most section...
DISABLING REMOTE ACCESS
After the remote access session is over, you can re-secure your computer by returning to the Sharing Preferences and switch OFF... Remote Login & Apple Remote Desktop. If Remote Desktop services are needed for another user then select Apple Remote Desktop -> Access Privileges, and un-tick the redpaw user. If this was a real one-off access, you can delete the Redpaw user completely from the Sharing preferences pane.





